Hot Tub Service & Repairs
Providing the premium service and care you deserve — on every make and model.
When you entrust your hot tub to Arctic Spas Ontario, you spend your time enjoying it — we take care of the rest. Opening and closing, routine maintenance, one-time cleanups, emergency repairs, water diagnostics and parts: our in-house service team covers it all.
Not an Arctic Spa? No problem — we service all makes and models. From our Kitchener, London and Windsor locations we cover Southwestern Ontario with the largest dedicated hot tub service team in the region.
Why service with us
- Three Ontario service hubs — Kitchener, London and Windsor — for faster response times across the region
- Skilled, in-house technicians (not subcontractors) with decades of combined experience
- Largest hot tub parts inventory in Southern Ontario — no waiting weeks for parts to be ordered
- Service on Arctic Spas and most other hot tub brands, including swim spas and All Weather Pools
Service area
We dispatch from our Kitchener, London and Windsor locations across Southwestern Ontario.
From Kitchener
Waterloo Region, Wellington, Oxford, Perth and Huron counties
- Waterloo
- Cambridge
- Guelph
- Fergus / Elora
- Stratford
- New Hamburg / Baden
- Woodstock
- Brantford
- Paris
- Ayr
- Elmira
- Listowel
- Goderich
From London
Middlesex, Elgin, Oxford, Lambton and Huron counties
- St. Thomas
- Strathroy
- Ingersoll
- Woodstock
- Tillsonburg
- Aylmer
- Port Stanley
- Grand Bend
- Exeter
- Dorchester
- Lucan
- Sarnia
From Windsor
Essex County, Chatham-Kent and Lambton County
- LaSalle
- Tecumseh
- Amherstburg
- Essex
- Leamington
- Kingsville
- Belle River
- Harrow
- Chatham
- Tilbury
- Wheatley
- Sarnia
Don’t see your town? Email us — chances are we serve it.
Service specials
Flat-rate pricing on our most-requested service visits. Prices are in CAD and don’t include travel, applicable taxes, or any replacement parts required during the visit.
Spa-School & Inspection
$129.95
A full walk-through of your spa — how it works, what to watch for, and a top-to-bottom inspection.
Parts extra if maintenance is required.
Inspection, Drain, Clean & Fill
$359.95
Top-to-bottom inspection, drain the spa, clean the shell and lines, and refill. You add the start-up chemicals.
Swim Spa / All Weather Pool: $539.95.
Travel, applicable taxes, and any replacement parts are billed separately.
Parts, accessories & chemicals
We stock the largest hot tub parts inventory in Southern Ontario — no waiting weeks for orders. Walk in to pick up parts, accessories, chemicals, filters and covers.
Warehouse address
92 Etonia Road
Princeton, Ontario
Hours
Monday–Friday, 9:00 AM – 5:00 PM
Book service
Have a question or want to schedule a visit? Use the form below, or get in touch directly:
Phone: +1-226-240-0114 (ext. 2 for service)
Email: service@arcticspasontario.com
Prefer to drop in? Visit any of our showrooms — Kitchener, London or Windsor.