Shipping policy

Arctic Spas Ontario ships across Canada from our Princeton, Ontario warehouse.

Shipping rates:
- Within Ontario: $19.99 flat, free on orders over $169
- Rest of Canada: $59.99 flat

Transit time is typically 2–14 business days depending on destination. Tracking numbers are emailed on dispatch day.

Large items (hot tub covers, oversized parts), available for pick-up or delivery within local Ontario service region. Contact service@arcticspasontario.com to arrange pickup or local delivery.

If a package is undeliverable and returns to our warehouse, we'll contact you to confirm a new address. Re-shipping fees may apply.

For questions: +1-226-240-0114 or service@arcticspasontario.com.