Arctic Pure | Fresh Start

Arctic Pure Fresh Start is a deep-cleaning purge product used right before you drain and refill your hot tub. It strips out the biofilm, mineral buildup, and chemical residue that have accumulated inside the plumbing lines — the parts of your spa you can't see, can't reach, and can't clean with a sponge.

Why a purge before draining matters: Every spa develops a layer of biofilm inside its jet plumbing over time — a slimy mix of bacteria, body oils, dead skin, and chemical residue clinging to the inside of the pipes. Even with perfect water chemistry, that biofilm slowly leaks contaminants back into your fresh water and makes balancing harder than it should be. The dirtier the lines, the faster a fresh fill goes cloudy or develops an odour. Fresh Start dissolves the biofilm so it flushes out with the old water — leaving you a clean slate when you refill.

When to use it: Use Fresh Start every time you drain the spa for a refill — typically every 3-4 months for a residential hot tub. It's especially important after a heavy-use stretch (lots of guests, a rental property, post-summer party season), if anyone has been ill, or if you're switching from one sanitizer system to another (e.g., chlorine to salt water). Many spa owners are shocked at what comes out of the lines the first time they purge — black flakes, dark grey foam, and a thoroughly unpleasant smell are all normal.

How to use it: Add the recommended dose of Fresh Start to your spa water before draining. Run all jets and pumps on high for 30-60 minutes with the cover off — this circulates the cleaner through every line. You'll see foam, discolouration, and floating debris build up; that's what's been hiding in your plumbing. Drain the spa completely, wipe down the shell with a damp cloth, refill with fresh water, and balance as normal.

Quick tips:

• Don't soak in the spa during a Fresh Start purge — it's a cleaning agent, not a swim chemical
• Open every jet diverter and air-control valve to the maximum so the cleaner reaches all branches of the plumbing
• If this is the first time you've ever purged a used spa, expect a dramatic colour change in the water — that's the point